Effective Date: March 5th, 2025
Privacy Policy for Syro (Tribe Media LLC) - Empowering brands with AI-driven digital marketing tools.
We collect information about you in several ways to enhance your experience with our service and improve our offerings.
1.1 Information You Provide
This includes any information you submit when creating an account, using our services, or contacting us for support. It may include:
Name
Email address
Contact details
Any content or data you upload or edit using our services
1.2 Automated Information Collection
When you access our service, we automatically collect certain information about your device and usage of the service, including but not limited to:
IP addresses
Browser type and version
Internet service provider (ISP)
Referring/exit pages
Operating system
Date and time stamps
Clickstream data
Device identifiers
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our service and store certain information. This helps us enhance your experience, remember preferences, and analyze service usage. You can manage cookie settings through your browser.
The information we collect is used to:
2.1 Provide Services
To provide, maintain, and improve our services, including processing transactions and facilitating features you use.
2.2 Communication
To communicate with you regarding your account, provide customer support, respond to inquiries, and send notifications related to your use of the service.
2.3 Service Improvement
To understand and analyze how you use our service, helping us improve our product offerings, user experience, and overall quality of service.
2.4 Security and Fraud Prevention
To detect, prevent, and address technical issues, fraud, abuse, or illegal activity that may jeopardize the safety of our users or our services.
2.5 Marketing
To send marketing materials, newsletters, promotional offers, and other relevant information if you have opted in to receive such communications. You can opt out at any time by following the unsubscribe instructions.
We may share information we collect about you under certain circumstances:
3.1 Service Providers
With third-party service providers who perform services on our behalf (e.g., payment processors, analytics services), under strict data protection terms to ensure your privacy.
3.2 Legal Obligations
When required by law or to respond to valid legal processes, such as subpoenas, court orders, or lawful requests from government authorities.
3.3 Protection of Rights and Safety
To protect the rights, property, or safety of Syro, our users, or others, including to prevent fraud or mitigate credit risk.
3.4 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
We take reasonable security measures to protect your information, using a combination of technical, administrative, and physical safeguards. However, please note that no security system is impenetrable, and we cannot guarantee the absolute security of your information during transmission or storage.
Your information may be transferred to and stored on computers outside of your state, province, or country, where the data protection laws may differ from those in your jurisdiction. By providing your information, you consent to such transfers, subject to applicable data protection laws.
Depending on your location, you may have rights regarding your personal information:
6.1 Access, Correction, and Deletion
You have the right to request access to your personal information, request corrections if it is inaccurate, or request deletion of your information under certain circumstances.
6.2 Restriction and Objection
You may request restrictions on how we use your information or object to specific types of processing, such as direct marketing.
6.3 Data Portability
You have the right to request a copy of your information in a structured, machine-readable format.
6.4 Exercising Your Rights
To exercise these rights, please contact us at the information provided below. We may require verification of your identity before proceeding with requests.
We retain personal information for as long as it is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" at the top of this policy. You are encouraged to review this Privacy Policy periodically for updates.
If you have any questions about this Privacy Policy or the handling of your personal information, please contact us:
Email: info@syro.ai